10bet review

Last reviewed 15 Oct 2026

Player Score78/100Great

Built from 2,209 player reviews on the App Store and Trustpilot, adjusted because unhappy players post far more often than happy ones.

Better than 75% of UK sites we score

How the Player Score works

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What players say

Our summaries of the 210 most recent reviews, theme by theme. Not quotes.

App and website

Mixed

39% positive55% negative

Reviewers are split. Many find the app easy to use with plenty of slots, but others report lag, freezing and crashes during slot play, and one says the app made their phone overheat.

Mentioned in 96 of the recent reviews we analysed

Withdrawals

Mostly positive

60% positive33% negative

Reviewers largely say withdrawals are fast and simple, with some describing payouts arriving within minutes. The only gripe raised here is occasionally poor race video quality.

Mentioned in 60 of the recent reviews we analysed

Games and odds

Mixed

55% positive34% negative

Reviewers mostly praise the choice of slots and live games and decent football odds. Criticism covers a smaller game range than rivals, no best odds guaranteed on racing, and a few claims that slots feel rigged.

Mentioned in 44 of the recent reviews we analysed

Show 3 more themes

Bonuses

Mixed

55% positive42% negative

Most reviewers praise regular promotions and free bets that are easy to earn. Complaints centre on free bets not being credited or winnings being voided, though one missing free bet was sorted by support.

Mentioned in 31 of the recent reviews we analysed

Customer support

Mixed

53% positive43% negative

Live chat is widely praised for quick, helpful answers. Negative reviews describe long disputes over live casino winnings, a bank transfer deposit not being credited, and slow help with pending withdrawals.

Mentioned in 30 of the recent reviews we analysed

ID checks

Mostly negative

17% positive83% negative

Reviewers are mostly unhappy, saying deposits and withdrawals were held while documents were checked and that repeated ID requests felt excessive. One reviewer accepts it as standard procedure.

Mentioned in 6 of the recent reviews we analysed

What we checked

Run by: Blue Star Planet Limited, Malta
UK licence: 043173-R-322899-023
Licensed since: Dec 2015
Fines: 1 published action against Blue Star Planet
Self-exclusion: GAMSTOP covers it
Website: www.10bet.co.uk

10bet review FAQ

Is 10bet legit?

Blue Star Planet Limited runs 10bet. Its Gambling Commission licence, number 043173-R-322899-023, has been in place since Dec 2015.

Does 10bet pay out?

We looked at 210 recent reviews, and withdrawals came up in 60 of them. Of those mentions, 33% were negative.

What do players complain about most?

The app and website draw the most complaints. They feature in 96 recent reviews, and 55% of those mentions are negative.

Who owns 10bet?

10bet belongs to Blue Star Planet Limited, the same company that holds its Gambling Commission licence.