Betano review

Last reviewed 12 Oct 2026

Betano sister sitesParimatch, BetVictor, talkSPORT BET and 3 more

Player Score74/100Good

Built from 4,239 player reviews on the App Store and Trustpilot, adjusted because unhappy players post far more often than happy ones.

↘ Recent reviews trending downBetter than 68% of UK sites we score

How the Player Score works

Betano welcome offer

Betano

Bet £10 on football at 1/1+, get £30 in free bets

Visit Betano

Terms apply

18+ New customers only; opt in, deposit and bet £10 on any football (odds 1/1+) within 3 days of sign up to receive 3x£10 Free Bets for set football markets, bonuses expire in 14 days.

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What players say

Our summaries of the 127 most recent reviews, theme by theme. Not quotes.

Bonuses

Mostly negative

10% positive90% negative

Most reviewers say welcome offers and free bets did not appear or could not be used. Some also report being told they were no longer eligible for promotions without a clear reason.

Mentioned in 48 of the recent reviews we analysed

App and website

Mostly negative

31% positive69% negative

Opinion is split. Some reviewers find the app smooth and easy to use, but more call it slow, glitchy or complicated, and several dislike that cash out is not offered on bet builders.

Mentioned in 32 of the recent reviews we analysed

Customer support

Mostly negative

21% positive79% negative

Reviewers often describe live chat staff as polite but unable to fix problems such as missing offers or closed accounts. A few say agents were friendly and sorted their queries.

Mentioned in 29 of the recent reviews we analysed

Show 3 more themes

Games and odds

Mostly negative

15% positive85% negative

Complaints centre on slots, with reviewers saying bonus features rarely trigger and returns feel low. One more positive reviewer praises the casino but finds the tennis markets limited.

Mentioned in 20 of the recent reviews we analysed

Withdrawals

Mostly negative

22% positive78% negative

Most reviewers say withdrawals were blocked or delayed after a win, often while the account was under review. A smaller number report payouts reaching their bank within a day.

Mentioned in 18 of the recent reviews we analysed

ID checks

Mostly negative

0% positive100% negative

Every recent mention is negative. Reviewers say document checks were triggered after a win or when claiming a bonus, leaving accounts restricted for days, and some say their accounts were closed.

Mentioned in 8 of the recent reviews we analysed

What we checked

Run by: BV Gaming Limited, Gibraltar
UK licence: 039576-R-319370-026
Licensed since: Nov 2014
Self-exclusion: Shared with 6 sister sites
Website: betano.co.uk

Betano's sister sites

ParimatchSportsbook & casino

73/100

BetVictorSportsbook & casino

70/100

talkSPORT BETSportsbook & casino

63/100

All Betano sister sites →

Betano review FAQ

Is Betano legit?

BV Gaming Limited operates Betano. Its Gambling Commission licence, number 039576-R-319370-026, has been in place since Nov 2014.

Does Betano pay out?

Payouts were raised in 18 of the 127 recent reviews we looked at. Of those, 78% were negative, so comments on withdrawals lean clearly towards complaints.

What do players complain about most?

Bonuses top the list. They feature in 48 recent reviews, and 90% of those mentions are negative.

Who owns Betano?

Betano belongs to BV Gaming Limited, the same company that holds its UK licence.