Betnero review
An estimate: Betnero has 61 player reviews on Trustpilot so far, so we blend them with the measured scores of its sister sites (same company, same payments and support). It becomes a measured score at 100 reviews.
How the Player Score works
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What players say
Our summaries of the 60 most recent reviews, theme by theme. Not quotes.
Withdrawals
Mostly negativeReviewers mostly say deposits are instant but withdrawals stall for days or longer, often held up by document checks and little communication. A smaller group report quick payouts with no trouble.
Mentioned in 30 of the recent reviews we analysedID checks
Mostly negativeThe main complaint is repeated requests for bank statements and other documents, often after a win or once a withdrawal is requested, even for accounts already verified. A few say verification was quick and painless.
Mentioned in 21 of the recent reviews we analysedBonuses
Mostly negativeReviewers mostly say bonus rounds rarely trigger and pay little when they do. Several also report deposit bonuses being forfeited after claiming free spin winnings, low caps on bonus wins and promised free bets not appearing.
Mentioned in 18 of the recent reviews we analysedShow 3 more themes
Games and odds
Mostly negativeMost reviewers feel the slots pay out poorly and rarely land features, and one questions the sportsbook odds. A minority praise the game choice and layout, though they say withdrawals let it down.
Mentioned in 16 of the recent reviews we analysedCustomer support
Mostly negativeReviewers mostly describe unanswered emails, hard-to-reach live chat and repeated copy-and-paste replies. One also says they were not told the site shared an owner with a brand they had self-excluded from.
Mentioned in 11 of the recent reviews we analysedApp and website
Mostly negativeA few reviewers find the site easy to use, but most mention glitches, error messages on pending withdrawals and technical problems that support was slow to resolve.
Mentioned in 6 of the recent reviews we analysedWhat we checked
- Run by
- Anakatech Interactive Limited, Bulgaria
- UK licence
- 048789-R-327402-013
- Licensed since
- Nov 2017
- Fines
- None published
- Self-exclusion
- Shared with 9 sister sites
- Website
- betnero.co.uk
Betnero's sister sites
All Betnero sister sites →Betnero review FAQ
Is Betnero legit?
Anakatech Interactive Limited runs Betnero under a Gambling Commission licence, number 048789-R-327402-013. That licence has been in place since Nov 2017.
Does Betnero pay out?
Of the 60 recent reviews we analysed, 30 raised withdrawals. Most of those were unhappy, with 80% of the mentions negative.
What do players complain about most?
Withdrawals come up more than anything else. They appear in 30 recent reviews, and 80% of those mentions are negative.
Who owns Betnero?
The owner is Anakatech Interactive Limited, the same company that runs Betnero under its UK licence.