Betrino review
An estimate: Betrino has 53 player reviews on trusted review sites so far, so we blend them with the measured scores of its sister sites (same company, same payments and support). It becomes a measured score at 100 reviews.
How the SisterScore works
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What players say
Our summaries of the 55 most recent reviews, theme by theme. Not quotes.
Bonuses
Mostly negativeReviewers mostly say sign-up free bets and free spins were never credited after qualifying, or that bonus winnings went unpaid. Support often reportedly denied the offer existed or blamed how the deposit was made.
Mentioned in 30 of the recent reviews we analysedWithdrawals
Mostly negativeReviewers mostly report withdrawals left pending for days, followed in some cases by account restrictions, closures or voided winnings. A couple of reviewers say their money reached the bank quickly.
Mentioned in 23 of the recent reviews we analysedCustomer support
Mostly negativeReviewers mostly say support gives scripted replies, ignores emails and cannot resolve bonus or withdrawal problems. Several note there is no phone number. One reviewer had a quick, helpful reply about a pending withdrawal.
Mentioned in 17 of the recent reviews we analysedShow 3 more themes
App and website
Mostly negativeReviewers mostly describe a slow site that works poorly on mobile, with races missing, bets refused or capped and, in one case, an account that could no longer be accessed. One reviewer praised the casino app.
Mentioned in 17 of the recent reviews we analysedGames and odds
Mostly negativeThe few comments here are mostly negative, with reviewers saying bonus features rarely trigger and spin wins are small. One reviewer found the game and live casino selection decent.
Mentioned in 5 of the recent reviews we analysedID checks
Mostly negativeReviewers mostly complain that checks hold up withdrawals for days or longer, with repeated document requests and address disputes even after paperwork is sent. One reviewer found verification brief and trouble-free.
Mentioned in 5 of the recent reviews we analysedWhat we checked
- Run by
- ProgressPlay Limited, Cyprus
- UK licence
- 039335-R-319313-020
- Licensed since
- Nov 2014
- Fines
- 2 published actions against ProgressPlay
- Self-exclusion
- Shared with 118 sister sites
- Website
- www.betrino.com
Betrino's sister sites
All Betrino sister sites →Betrino review FAQ
Is Betrino legit?
ProgressPlay Limited runs Betrino. It holds Gambling Commission licence 039335-R-319313-020 and has held it since Nov 2014.
Does Betrino pay out?
Payout comments are mostly unhappy. Of the 55 recent reviews we analysed, 23 raised withdrawals, and 83% of those mentions were negative.
What do players complain about most?
Bonuses, by a wide margin. They come up in 30 recent reviews, and 97% of those mentions are negative.
Who owns Betrino?
The owner is ProgressPlay Limited.