Grosvenor Casinos review
Built from 1,738 player reviews on trusted review sites, adjusted because unhappy players post far more often than happy ones.
Terms apply
Terms apply
Terms apply
Terms apply
Terms apply
What players say
Our summaries of the 60 most recent reviews, theme by theme. Not quotes.
Bonuses
Mostly negativeReviewers mostly say bonus features rarely trigger on slots and pay very little when they do. Some add that a welcome offer did not appear or that promo credits were slow to arrive.
Mentioned in 19 of the recent reviews we analysedGames and odds
Mostly negativeMost say slots return very little over long sessions, and several question the stated return to player or call the games rigged. One reviewer found the games decent but the daily wheel poor.
Mentioned in 16 of the recent reviews we analysedWithdrawals
Mostly negativeMost describe withdrawals stalled by account blocks and document checks after a win, or slow processing despite deposits being taken quickly. One reviewer reported depositing and withdrawing with no problems.
Mentioned in 14 of the recent reviews we analysedShow 3 more themes
App and website
Mostly negativeReviewers mostly describe an app that crashes or shuts mid-game, slow-loading slots and repeated log-ins. A few also mention sudden account suspensions, though one said the site is not a scam.
Mentioned in 13 of the recent reviews we analysedID checks
Mostly negativeReviewers mostly say accounts were locked and ID documents requested only when they tried to withdraw winnings, followed by long waits, repeated requests and in some cases account closure.
Mentioned in 6 of the recent reviews we analysedCustomer support
Mostly negativeThose who mention support describe it as useless or unreachable, alongside complaints about account suspensions with no explanation and misleading withdrawal timings.
Mentioned in 5 of the recent reviews we analysedWhat we checked
- Run by
- Rank Interactive (Gibraltar) Limited, United Kingdom
- UK licence
- 057924-R-334666-005
- Licensed since
- Mar 2022
- Self-exclusion
- Shared with 12 sister sites
- Website
- grosvenorcasinos.com
Grosvenor Casinos's sister sites
All Grosvenor Casinos sister sites →Grosvenor Casinos review FAQ
Is Grosvenor Casinos legit?
Yes, it is licensed. Rank Interactive (Gibraltar) Limited operates Grosvenor Casinos under Gambling Commission licence 057924-R-334666-005, which it has held since Mar 2022.
Does Grosvenor Casinos pay out?
Of the 60 recent reviews we looked at, 14 raised withdrawals. Most of those were unhappy: 93% of the withdrawal mentions were negative.
What do players complain about most?
Bonuses top the list. They feature in 19 recent reviews, with 95% of those mentions negative.
Who owns Grosvenor Casinos?
The owner is Rank Interactive (Gibraltar) Limited, the same company that holds its UK licence.