Hippodrome Online review

Last reviewed 15 Oct 2026

Hippodrome Online sister sitesJackpot City, Spin Casino and Betway

Player Score36/100Poor

Built from 186 player reviews on the App Store and Trustpilot, adjusted because unhappy players post far more often than happy ones.

↘ Recent reviews trending downLower than 81% of UK sites we score

How the Player Score works

Hippodrome Online welcome offer

Hippodrome Online

Deposit £20, get 100% up to £100 + 100 free spins

Visit Hippodrome Online

Terms apply

New customers only, you must opt in (on registration form) & deposit £20+ to qualify. Offer valid 7 days from registration. Debit card deposits only (exclusions apply). Welcome Bonus: 100% match bonus up to £100 on first deposit. 10x wagering applies (as do weighting requirements). Free Spins: Awarded after 24 hours on Big Bass Bonanza once you have staked £20. Spin value = 20p. No wagering requirements on free spin winnings. 18+. GambleAware.org. Bet the Responsible Way.

Also worth a look

Mr Vegas

100% up to £200 + 100 Free Spins

Claim offer

Terms apply

New customers only. Min deposit £20; 35× wagering on bonus; Free Spins on selected slots. 18+. Full T&Cs apply. BeGambleAware.org.

All British Casino

100% up to £100 Welcome Bonus

Claim offer

Terms apply

New customers only. Min deposit £20; 45× wagering on bonus funds before withdrawal. 18+. Full T&Cs apply. BeGambleAware.org.

Duelz

100% up to £100 + 100 Free Spins

Claim offer

Terms apply

New customers only. Min deposit £10; 30× wagering; spins on selected slots. 18+. Full T&Cs apply. BeGambleAware.org.

Midnite

Wager £20, Get 100 Free Spins

Claim offer

Terms apply

New customers only. Free spins are valued at 10p and valid for 7 days. Further T&Cs apply.

What players say

Our summaries of the 91 most recent reviews, theme by theme. Not quotes.

Withdrawals

Mostly negative

14% positive83% negative

Most describe payouts stuck in pending for days or longer, while deposits clear instantly. A few report receiving their money the same day or within a couple of days.

Mentioned in 36 of the recent reviews we analysed

Customer support

Mostly negative

6% positive90% negative

Long live chat queues, dropped chats and unanswered emails dominate the comments. Reviewers also say agents gave conflicting or misleading answers, though a small number found staff helpful.

Mentioned in 31 of the recent reviews we analysed

App and website

Mostly negative

18% positive82% negative

Reviewers mostly describe accounts being locked or logged out soon after depositing, and slots that load slowly or fail to open. A few say the site itself is fine and has a good range of games.

Mentioned in 28 of the recent reviews we analysed

Show 3 more themes

Bonuses

Mostly negative

12% positive88% negative

Most say welcome bonuses or free spins were never credited or were refused, sometimes after staff had told them to wager first. Others complain of long spells without any bonus rounds.

Mentioned in 25 of the recent reviews we analysed

Games and odds

Mostly negative

19% positive81% negative

Many reviewers feel slot returns are unfair, describing repeated dead spins and small, predictable wins. A minority praise the game range, though one would like more slots.

Mentioned in 21 of the recent reviews we analysed

ID checks

Mostly negative

0% positive100% negative

Reviewers mainly say withdrawals stalled while their documents sat under review for days with little contact. One reports a fraudulent account opened in their name without proper checks.

Mentioned in 6 of the recent reviews we analysed

What we checked

Run by: Betway Limited, Malta
UK licence: 039372-R-319367-028
Licensed since: Nov 2014
Fines: 2 published actions against Betway
Self-exclusion: Shared with 3 sister sites
Website: hippodromeonline.com

Hippodrome Online's sister sites

Jackpot CityCasino

56est.

Spin CasinoCasino

58est.

BetwaySportsbook & casino

70/100

All Hippodrome Online sister sites →

Hippodrome Online review FAQ

Is Hippodrome Online legit?

Betway Limited operates Hippodrome Online. It has held Gambling Commission licence 039372-R-319367-028 since Nov 2014, so the site is licensed in the UK.

Does Hippodrome Online pay out?

Payouts are a common sore point. Of 91 recent reviews we analysed, 36 discussed withdrawals, and 83% of those comments were negative.

What do players complain about most?

Withdrawals draw the most complaints. They feature in 36 recent reviews, with 83% of those mentions negative.

Who owns Hippodrome Online?

The owner and operator is Betway Limited.