My Stake Casino review
It is not on the Gambling Commission register. GAMSTOP does not cover it, and UK rules on fair terms, complaints and safer gambling do not protect you there.
Built from 24,631 player reviews on Trustpilot, adjusted because unhappy players post far more often than happy ones.
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What players say
Our summaries of the 60 most recent reviews, theme by theme. Not quotes.
Withdrawals
Mostly negativeMost describe payouts that are refused, slow or capped by weekly and monthly limits, with winnings reduced under bonus terms or funds vanishing after a request. A few say withdrawals were easy.
Mentioned in 25 of the recent reviews we analysedBonuses
Mostly negativeMost complaints centre on bonus and free bet terms used to cut or void winnings, offers missing after a deposit and accounts barred from promotions. A minority praise the number of free spin codes.
Mentioned in 19 of the recent reviews we analysedCustomer support
Mostly negativeMost say live chat is slow or unhelpful, with cases opened but left unresolved, missing deposits not traced and replies that feel scripted. A small number describe the service as excellent.
Mentioned in 17 of the recent reviews we analysedShow 3 more themes
Games and odds
Mostly negativeReviewers often suspect slots are set to pay poorly and report games that will not load. Sports bettors describe limits after winning and duplicated bets. Some still praise the wide choice of games and sports.
Mentioned in 16 of the recent reviews we analysedApp and website
Mostly negativeReviewers mostly describe a site that malfunctions, with games failing to load, wins not added to the balance and payments stalling. A few call it fun to use, but most see it as unreliable.
Mentioned in 11 of the recent reviews we analysedID checks
Mostly negativeReviewers say checks appear only at withdrawal, including video selfie requests and repeated document demands. Several report accounts blocked and winnings seized under vague fraud or multiple account clauses, even after full checks.
Mentioned in 11 of the recent reviews we analysedWhat we checked
- UK licence
- Not licensed in the UK
- Self-exclusion
- GAMSTOP does not cover it
My Stake Casino's sister sites
All My Stake Casino sister sites →My Stake Casino review FAQ
Is My Stake Casino legit?
There is no UK licence behind My Stake Casino. The Gambling Commission has no oversight of it, and the GAMSTOP self-exclusion scheme does not extend to it.
Does My Stake Casino pay out?
Payouts are a sore point. We analysed 60 recent reviews, and withdrawals featured in 25 of them. Of those, 88% were negative.
What do players complain about most?
Getting money out is the biggest complaint. Withdrawals are raised in 25 recent reviews, and 88% of those mentions are negative.