Playzee review
Built from 185 player reviews on Trustpilot, adjusted because unhappy players post far more often than happy ones.
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What players say
Our summaries of the 60 most recent reviews, theme by theme. Not quotes.
Withdrawals
Mostly negativeMost reviewers say accounts were frozen or withdrawals vanished after they asked to cash out, followed by requests for bank statements and slow or no replies. One reports being paid within the hour.
Mentioned in 30 of the recent reviews we analysedBonuses
Mostly negativeReviewers mostly say bonuses and free bets were not credited or could not be turned into cash, often over unticked boxes or changing wagering terms. A few praise the number of bonuses and free spins.
Mentioned in 20 of the recent reviews we analysedGames and odds
Mostly negativeMost reviewers feel the games pay back poorly, describing large losses, rare features and small wins compared with the same games elsewhere. A small number say they enjoyed the games and won.
Mentioned in 12 of the recent reviews we analysedShow 2 more themes
Customer support
Mostly negativeReviewers say live chat and email gave copied, conflicting or vague answers, with no timescales and little help resolving locked accounts or unpaid winnings.
Mentioned in 8 of the recent reviews we analysedID checks
Mostly negativeReviewers mostly complain that document requests, such as card photos or proof of age, appeared only after a win or withdrawal, even on accounts they believed were already verified.
Mentioned in 5 of the recent reviews we analysedWhat we checked
- Run by
- White Hat Gaming Limited, Malta
- UK licence
- 052894-R-329546-007
- Licensed since
- Oct 2018
- Fines
- 1 published action against White Hat Gaming
- Self-exclusion
- Shared with 29 sister sites
- Website
- www.playzee.com
Playzee's sister sites
All Playzee sister sites →Playzee review FAQ
Is Playzee legit?
Playzee holds Gambling Commission licence 052894-R-329546-007, which it has had since Oct 2018. The company behind it is White Hat Gaming Limited.
Does Playzee pay out?
Half of the 60 recent reviews we analysed, 30 in all, talked about withdrawals. Most were unhappy: 83% of those mentions were negative.
What do players complain about most?
Withdrawals lead the complaints. They appear in 30 recent reviews, and 83% of those mentions are negative.
Who owns Playzee?
The owner is White Hat Gaming Limited.