Prime Casino review
Built from 1,005 player reviews on Trustpilot, adjusted because unhappy players post far more often than happy ones.
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What players say
Our summaries of the 60 most recent reviews, theme by theme. Not quotes.
Bonuses
Mostly negativeReviewers mostly complain that free spins and welcome offers pay out in bonus money they cannot withdraw. A few praise the steady flow of promotions, while others feel offers favour new customers.
Mentioned in 18 of the recent reviews we analysedWithdrawals
Mostly negativeSome reviewers praise fast payouts, but more report being unable to withdraw bonus winnings, slow processing, or withdrawals held up by ID and verification checks.
Mentioned in 14 of the recent reviews we analysedGames and odds
MixedReviewers mostly praise the variety of games and slots. Complaints centre on poor returns, a game crashing during a bonus round, and a withdrawal blocked by an unfinished game.
Mentioned in 13 of the recent reviews we analysedShow 2 more themes
App and website
Mostly negativeReviewers are split. One praises the app, but others report a deposit that never reached their account and a game that crashed mid-bonus and wiped their progress.
Mentioned in 5 of the recent reviews we analysedID checks
Mostly negativeReviewers mostly describe long waits for documents to be checked, with withdrawals blocked in the meantime. Some also object to requests for payslips, bank statements or a photo of their card.
Mentioned in 5 of the recent reviews we analysedWhat we checked
- Run by
- Skill On Net Limited, Cyprus
- UK licence
- 039326-R-319358-060
- Licensed since
- Nov 2014
- Fines
- 1 published action against Skill On Net
- Self-exclusion
- Shared with 52 sister sites
- Website
- www.primecasino.co.uk
Prime Casino's sister sites
All Prime Casino sister sites →Prime Casino review FAQ
Is Prime Casino legit?
Prime Casino operates under a UK licence. Skill On Net Limited is the licence holder, with Gambling Commission number 039326-R-319358-060, held since Nov 2014.
Does Prime Casino pay out?
Payouts were raised in 14 of the 60 recent reviews we analysed. Of those 14, 64% took a negative view.
What do players complain about most?
Bonuses top the list. Eighteen recent reviews bring them up, and 67% of those mentions are negative.
Who owns Prime Casino?
Prime Casino belongs to Skill On Net Limited.