The Vic review

Last reviewed 20 Oct 2026

The Vic sister sitesBella Casino, Rialto Casino, Magical Vegas and 9 more

Estimated Player Score35/100Poor

An estimate: The Vic has 64 player reviews on Trustpilot so far, so we blend them with the measured scores of its sister sites (same company, same payments and support). It becomes a measured score at 100 reviews.

How the Player Score works

The Vic welcome offer

The Vic

Deposit £20, get a £20 bonus with 40x wagering

Visit The Vic

Terms apply

New players only. Min Deposit £20, excl. PayPal & Paysafe. £20 bonus (40 wager) on selected games. Max win £50. T&Cs apply.

Also worth a look

Mr Vegas

100% up to £200 + 100 Free Spins

Claim offer

Terms apply

New customers only. Min deposit £20; 35× wagering on bonus; Free Spins on selected slots. 18+. Full T&Cs apply. BeGambleAware.org.

All British Casino

100% up to £100 Welcome Bonus

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Terms apply

New customers only. Min deposit £20; 45× wagering on bonus funds before withdrawal. 18+. Full T&Cs apply. BeGambleAware.org.

Duelz

100% up to £100 + 100 Free Spins

Claim offer

Terms apply

New customers only. Min deposit £10; 30× wagering; spins on selected slots. 18+. Full T&Cs apply. BeGambleAware.org.

Midnite

Wager £20, Get 100 Free Spins

Claim offer

Terms apply

New customers only. Free spins are valued at 10p and valid for 7 days. Further T&Cs apply.

What players say

Our summaries of the 53 most recent reviews, theme by theme. Not quotes.

Bonuses

Mostly negative

16% positive76% negative

Most reviewers say bonus rounds trigger rarely and pay little, and some find free spin rules confusing or promotions not working. A few praise the welcome offer and daily promotions.

Mentioned in 25 of the recent reviews we analysed

Games and odds

Mostly negative

23% positive68% negative

The main complaint is that games seem to pay very little, with features rare and technical errors cutting play short. A small number of reviewers like the range of games and jackpots.

Mentioned in 22 of the recent reviews we analysed

Customer support

Mostly negative

21% positive74% negative

Reviewers mostly report long waits, live chat that drops out and calls or emails going unanswered, often after an account is locked. A minority describe staff as helpful and friendly.

Mentioned in 19 of the recent reviews we analysed

Show 2 more themes

Withdrawals

Mostly negative

12% positive81% negative

Many reviewers say they have deposited far more than they ever withdrew, and some report accounts being locked after a win or a withdrawal. A couple describe quick payouts once approved.

Mentioned in 16 of the recent reviews we analysed

App and website

Mostly negative

0% positive100% negative

Reviewers consistently describe a site that crashes often, shows error messages and sometimes stops them logging back in after depositing. No recent comments on this theme are positive.

Mentioned in 10 of the recent reviews we analysed

What we checked

Run by: Rank Interactive (Gibraltar) Limited, United Kingdom
UK licence: 057924-R-334666-005
Licensed since: Mar 2022
Self-exclusion: Shared with 12 sister sites
Website: thevic.com

The Vic's sister sites

Bella CasinoCasino

45est.

Rialto CasinoCasino

48est.

Magical VegasCasino

48/100

All The Vic sister sites →

The Vic review FAQ

Is The Vic legit?

Yes, it is licensed. Rank Interactive (Gibraltar) Limited operates The Vic under Gambling Commission licence 057924-R-334666-005, which it has held since Mar 2022.

Does The Vic pay out?

Payouts are a sore point. Of the 53 recent reviews we analysed, 16 mentioned withdrawals, and 81% of those mentions were negative.

What do players complain about most?

Bonuses top the list. They appear in 25 recent reviews, and 76% of those mentions are negative.

Who owns The Vic?

The site belongs to Rank Interactive (Gibraltar) Limited.