Unibet review
Built from 2,641 player reviews on Trustpilot, adjusted because unhappy players post far more often than happy ones.
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What players say
Our summaries of the 60 most recent reviews, theme by theme. Not quotes.
Games and odds
Mostly positiveMost reviewers praise the wide choice of slots and sports betting, and some mention competitive odds, particularly on horse racing. A few feel slots have not been paying out lately.
Mentioned in 16 of the recent reviews we analysedWithdrawals
Mostly positiveMost reviewers say payouts are quick and easy. The negative comments centre on withdrawals held up by lengthy ID checks and restricted accounts.
Mentioned in 15 of the recent reviews we analysedApp and website
Mostly positiveReviewers mostly find the app and website clear, well presented and easy to navigate. The main complaints come from people whose accounts were frozen or blocked without a clear explanation.
Mentioned in 11 of the recent reviews we analysedShow 3 more themes
Bonuses
MixedOpinion is split. Some like the promotions, but others say bonuses are rare, pay little or tie winnings to wagering instead of allowing a straight withdrawal.
Mentioned in 7 of the recent reviews we analysedID checks
Mostly negativeReviewers consistently describe accounts being restricted, often after a win, pending document checks. Many say they sent everything requested yet waited weeks or months with their funds locked.
Mentioned in 7 of the recent reviews we analysedCustomer support
Mostly negativeA few reviewers praise helpful service. More complain of accounts held under review with no explanation and of generic, repeated replies from live chat and support.
Mentioned in 6 of the recent reviews we analysedWhat we checked
- Run by
- Platinum Gaming Limited, United Kingdom
- UK licence
- 045322-R-324275-019
- Licensed since
- Jul 2016
- Self-exclusion
- Shared with 3 sister sites
- Website
- www.unibet.co.uk
Unibet's sister sites
All Unibet sister sites →Unibet review FAQ
Is Unibet legit?
Since Jul 2016, Platinum Gaming Limited has run Unibet under Gambling Commission licence 045322-R-324275-019.
Does Unibet pay out?
Fifteen of the 60 recent reviews we analysed mentioned withdrawals, and 27% of those were negative.
What do players complain about most?
Identity checks draw the most complaints. All 7 recent reviews that raise them are negative.
Who owns Unibet?
Unibet belongs to Platinum Gaming Limited, the same company that holds its licence.