Videoslots review

Last reviewed 12 Oct 2026

Videoslots sister sitesMr Vegas and MegaRiches

Player Score77/100Great

Built from 2,417 player reviews on Trustpilot, adjusted because unhappy players post far more often than happy ones.

↗ Recent reviews trending upBetter than 73% of UK sites we score

How the Player Score works

Videoslots welcome offer

Videoslots

100% up to £50 on your first deposit

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Terms apply

New players only. Min. dep. £10. Wager req. 10x. 18+.

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What players say

Our summaries of the 60 most recent reviews, theme by theme. Not quotes.

Customer support

Mostly positive

84% positive16% negative

Reviewers overwhelmingly describe live chat staff as fast, polite and helpful, often resolving account issues within minutes. A few complaints mention generic replies or poor handling of account blocks.

Mentioned in 25 of the recent reviews we analysed

Games and odds

Mixed

57% positive38% negative

Reviewers often praise the very large game choice and the per-slot statistics on show. Critics argue the games feel tight, with long runs of losing spins and returns they consider low.

Mentioned in 21 of the recent reviews we analysed

Withdrawals

Mostly positive

67% positive33% negative

Most reviewers describe withdrawals as fast, and say live chat sorts out payment problems quickly. The main complaint is accounts being locked or put through lengthy checks when a withdrawal is requested.

Mentioned in 9 of the recent reviews we analysed

Show 2 more themes

Bonuses

Mostly positive

78% positive22% negative

Reviewers mostly praise how quickly live chat fixes missing or lost free spins. A minority feel bonuses and free spins rarely pay out, and one notes offers for some players have shrunk recently.

Mentioned in 9 of the recent reviews we analysed

ID checks

Mixed

57% positive43% negative

Views are split. Some reviewers say documents were approved quickly and staff helped with upload problems, while others describe repeated document requests and checks that appeared only once they tried to withdraw.

Mentioned in 7 of the recent reviews we analysed

What we checked

Run by: Videoslots Limited, Malta
UK licence: 039380-R-319311-035
Licensed since: Nov 2014
Self-exclusion: Shared with 2 sister sites
Website: www.videoslots.co.uk

Videoslots's sister sites

Mr VegasCasino

73/100

MegaRichesCasino

73/100

All Videoslots sister sites →

Videoslots review FAQ

Is Videoslots legit?

Yes. Videoslots Limited operates Videoslots and has held Gambling Commission licence 039380-R-319311-035 since Nov 2014.

Does Videoslots pay out?

Out of 60 recent reviews we analysed, 9 raised withdrawals. A third of those, 33%, were negative.

What do players complain about most?

Games and odds draw the most complaints. The topic comes up in 21 recent reviews, with 38% of those mentions negative.

Who owns Videoslots?

The site belongs to Videoslots Limited.