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bwin review

Last reviewed 12 Oct 2026
bwin sister sitesLadbrokes, Coral, Gala Coral and 11 more
Player Score28/100Poor

Built from 2,150 player reviews on Trustpilot, adjusted because unhappy players post far more often than happy ones.

Lower than 93% of UK sites we score
How the Player Score works
bwin welcome offer
bwin
Deposit and spend £10, get 100 free spins on Starburst
Visit bwin
Terms apply
18+. New depositors & UK residents only. Min dep. £10. 10x wag. on winnings. Spins valid only on Starburst slot & valued at £0.10 each. Spins expire in 7 days. Excludes deposits made via Skrill, Entropay, Paysafecard & Neteller. T&Cs apply.
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What players say

Our summaries of the 60 most recent reviews, theme by theme. Not quotes.

Bonuses

Mostly negative
0% positive100% negative

Reviewers mostly say rewards for existing customers are scarce or missing altogether. Several report welcome offers, free spins or free bets that were promised but never credited.

Mentioned in 16 of the recent reviews we analysed

Withdrawals

Mostly negative
7% positive93% negative

Most reviewers say depositing is easy but getting money out is not, citing payouts left pending, cancelled without explanation or blocked by repeated document requests. A few sports bettors said withdrawals arrived quickly.

Mentioned in 14 of the recent reviews we analysed

Games and odds

Mostly negative
0% positive100% negative

Most reviewers believe slot returns are far lower than advertised, describing long losing runs and games they suspect are manipulated. Some single out the in-house casino games as the worst.

Mentioned in 13 of the recent reviews we analysed
Show 3 more themes

Customer support

Mostly negative
9% positive91% negative

Reviewers mostly describe support as unhelpful, pointing to generic replies, unanswered emails and live chats closed mid-conversation. A small minority praised staff who corrected an account error quickly.

Mentioned in 11 of the recent reviews we analysed

ID checks

Mostly negative
0% positive100% negative

Reviewers mostly say identity checks start only after deposits or wins, with repeated requests for the same documents holding up withdrawals. Some felt the amount of personal information asked for was excessive.

Mentioned in 8 of the recent reviews we analysed

App and website

Mostly negative
0% positive100% negative

Reviewers mostly complain about awkward log-ins, a poor screen layout and slots that freeze or close the app just before a bonus. One found the site easy to navigate but still rated it low.

Mentioned in 6 of the recent reviews we analysed

What we checked

Run by
LC International Limited, Gibraltar
UK licence
054743-R-330863-014
Licensed since
Jul 2019
Fines
1 published action against LC International
Self-exclusion
Shared with 14 sister sites
Website
bwin.com

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bwin review FAQ

Is bwin legit?

Yes, it is UK licensed. LC International Limited runs bwin under Gambling Commission licence 054743-R-330863-014 and has held that licence since Jul 2019.

Does bwin pay out?

Of the 60 recent reviews we looked at, 14 discussed withdrawals. 93% of those were negative.

What do players complain about most?

Bonuses. They came up in 16 recent reviews, and every one of those mentions was negative.

Who owns bwin?

LC International Limited owns bwin.