Monopoly Casino review
Built from 697 player reviews on Trustpilot, adjusted because unhappy players post far more often than happy ones.
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What players say
Our summaries of the 60 most recent reviews, theme by theme. Not quotes.
Withdrawals
Mostly negativeReviewers mostly say asking to withdraw triggers lengthy verification, long delays or account closure. Some say advertised payout times are not met, though a few report being paid quickly.
Mentioned in 20 of the recent reviews we analysedGames and odds
Mostly negativeReviewers mostly complain that slots rarely trigger bonus features and pay out very little, with some calling the games rigged. A small number praise the choice of games and daily competitions.
Mentioned in 20 of the recent reviews we analysedBonuses
Mostly negativeMost reviewers say free spins and promotions such as prize boxes return only pennies. Some report rewards not arriving after meeting the terms, though a couple praise the free daily competitions.
Mentioned in 17 of the recent reviews we analysedShow 3 more themes
App and website
Mostly negativeReviewers mostly describe games freezing or glitching at key moments and accounts being closed without clear reasons. A few mention location restrictions, while one finds the app easy to navigate.
Mentioned in 14 of the recent reviews we analysedID checks
Mostly negativeReviewers consistently describe the enhanced checks as intrusive, including a selfie outside their home with ID, a bank card photo and an official letter. Many say accounts were closed after they complied.
Mentioned in 11 of the recent reviews we analysedCustomer support
Mostly negativeReviewers say support is slow to reply, leaves problems unresolved and sometimes blames their bank. Several report accounts being closed with no clear route to challenge the decision.
Mentioned in 9 of the recent reviews we analysedWhat we checked
- Run by
- Gamesys Operations Limited, Gibraltar
- UK licence
- 038905-R-319430-021
- Licensed since
- Nov 2014
- Fines
- 1 published action against Gamesys Operations
- Self-exclusion
- Shared with 8 sister sites
- Website
- monopolycasino.com
Monopoly Casino's sister sites
All Monopoly Casino sister sites →Monopoly Casino review FAQ
Is Monopoly Casino legit?
Gamesys Operations Limited operates Monopoly Casino. It does so under Gambling Commission licence 038905-R-319430-021, which it has held since Nov 2014.
Does Monopoly Casino pay out?
Payouts are a sore point. We analysed 60 recent reviews, and 20 of them raised withdrawals. Nine in ten of those 20 mentions were negative.
What do players complain about most?
Withdrawals draw the most complaints. They feature in 20 recent reviews, and 90% of those comments are negative.
Who owns Monopoly Casino?
The owner is Gamesys Operations Limited.