NetBet review

Last reviewed 12 Oct 2026

Player Score77/100Great

Built from 3,156 player reviews on the App Store and Trustpilot, adjusted because unhappy players post far more often than happy ones.

Better than 73% of UK sites we score

How the Player Score works

NetBet welcome offer

NetBet

Bet £20 on any slot, get 100 free spins on Big Bass Splash

Visit NetBet

Terms apply

New customers only. Opt-in under Quests and Bet £20+ on any slot, 100 Free Spins on Big Bass Splash, £0.10 per spin. Winnings paid as cash, £100 Max win, Additional T&Cs apply.

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What players say

Our summaries of the 88 most recent reviews, theme by theme. Not quotes.

Bonuses

Mostly negative

28% positive64% negative

Complaints centre on free spins that returned very little and on bonuses being removed once players started winning. Several positive reviews say support credited missing spins or honoured offers despite customer mistakes.

Mentioned in 25 of the recent reviews we analysed

Customer support

Mostly positive

67% positive24% negative

Reviewers mostly praise live chat as quick, polite and effective at fixing problems. Criticism focuses on unclear answers about account blocks and only a bot being available late at night.

Mentioned in 21 of the recent reviews we analysed

Games and odds

Mostly negative

29% positive67% negative

Most reviewers feel slot results are poor, citing long runs without features and small returns, and one objects to cash out being suspended in play. A few praise the game range and sports odds.

Mentioned in 21 of the recent reviews we analysed

Show 3 more themes

Withdrawals

Mostly negative

24% positive71% negative

Most complaints describe payouts that were slow, held up by checks or followed by account closure, plus wagering on bonus winnings. A few reviewers report quick payouts, including a large win received within hours.

Mentioned in 17 of the recent reviews we analysed

App and website

Mostly negative

6% positive88% negative

Reviewers mostly describe an unstable app that crashes, lags, fails to open or blocks registration, often forcing reinstalls. One reviewer did praise the interface as clear for beginners.

Mentioned in 16 of the recent reviews we analysed

ID checks

Mostly negative

0% positive80% negative

Reviewers mainly say document checks only appear at withdrawal and are slow and manual. Some say submitted documents went unanswered or that the requirements seemed unreasonable.

Mentioned in 5 of the recent reviews we analysed

What we checked

Run by: Netbet Enterprises Limited, Malta
UK licence: 039170-R-319343-029
Licensed since: Nov 2017
Self-exclusion: GAMSTOP covers it
Website: casino.netbet.co.uk

NetBet review FAQ

Is NetBet legit?

Netbet Enterprises Limited operates NetBet. It holds Gambling Commission licence 039170-R-319343-029 and has done since Nov 2017.

Does NetBet pay out?

We looked at 88 recent reviews, and 17 of them raised withdrawals. Most of those were unhappy: 71% were negative.

What do players complain about most?

Bonuses top the list. They feature in 25 recent reviews, with 64% of those mentions negative.

Who owns NetBet?

NetBet belongs to Netbet Enterprises Limited.